How to Use a Self-Service Gas Station in Japan (Pump Screens Translated)

Car at a Japanese gas station in Kawagoe

Last checked: September 2026 · Part of our Japan rental car guide

Almost every Japan road trip ends at a gas station, because rental cars must go back with a full tank. Many stations are now self-service, and the pump talks to you in Japanese through a touchscreen. It looks intimidating, but every pump asks the same few questions in the same order. Here is each screen, translated, so you can fill up in two minutes.

Quick answer
  • Look for “セルフ” (self) on the sign. Stations without it are full-service: stay in the car and an attendant does everything.
  • Your rental almost certainly takes regular: レギュラー, the red nozzle. Yellow is premium (ハイオク), green is diesel (軽油). Never put diesel in a gasoline car.
  • The screen order: payment method → fuel type → amount (tap 満タン for a full tank) → touch the static pad → fill → receipt.
  • Price: regular averaged about ¥170 per liter in September 2026. A compact car’s full tank is roughly ¥5,000–¥7,000.
  • Keep the receipt and fill up near the return office. Rental staff may ask to see it.

Find a gas station near you

The map shows an example area. Tap a button to open Google Maps in English with the gas stations closest to you right now.

Example: gas stations near New Chitose Airport
Car at a Japanese gas station in Kawagoe
A typical neighborhood gas station. The canopy sign tells you whether it is self-service or full-service.

Self-service vs. full-service stations

セルフ · Self-service

You pump, the machine talks

A touchscreen at each pump. Slightly cheaper per liter. Staff in the booth watch over the pumps and approve each fill-up remotely, so you are never on your own.

フルサービス · Full-service

Stay in the car

Staff wave you in, fill up, take payment and often wipe your windows and take your trash. Easiest for first-timers: just say “Regyurā mantan” (regular, full).

Which fuel? The color code

JapaneseNozzle colorWhat it isFor your rental?
レギュラー (regyurā)RedRegular gasolineAlmost always yes. Check the sticker inside the fuel door.
ハイオク (hai-oku)YellowPremium, high-octane gasolineOnly for some imported or sports cars
軽油 (keiyu)GreenDiesel. “Kei” here does not mean kei carOnly for diesel vehicles such as some SUVs and vans
灯油 (tōyu)—Kerosene for home heaters, sold in cansNever
Don’t be fooled by “軽油”Because kei cars (軽自動車) are small gasoline cars, travelers sometimes assume 軽油 is “light fuel” for them. It’s diesel. Filling a gasoline car with diesel can wreck the engine and costs far more than any insurance covers. Stop and call staff if you pick the wrong one.

Step by step: using a self-service pump

  1. Park with the fuel door next to the pumpThe arrow next to the fuel gauge on your dashboard points to the side the fuel door is on. Turn off the engine.
  2. Choose payment (お支払い方法)Tap the payment method. Some pumps have an English button at the top; press it first.
  3. Choose the fuel type (油種)Tap レギュラー for regular. The matching nozzle lights up or unlocks.
  4. Choose the amount (給油量)Tap 満タン (full tank), or enter a yen amount or liters.
  5. Pay or insert your cardInsert a credit card, or feed in cash (bills are usually fine; take the change later).
  6. Touch the static padTap the black 静電気除去シート panel to discharge static before you open the fuel cap. The pump often won’t start until you do.
  7. Fill upInsert the nozzle fully and squeeze. It stops automatically when full. Don’t top off.
  8. Take the receiptReplace the nozzle and close the fuel cap. The receipt (レシート) prints at the pump. If you paid cash, take the receipt to the change machine (精算機) and scan its barcode to get your change.
Self-service gas station in Japan at night
Self-service pumps are lit up with big touchscreens. Staff in the office can see and help at every pump.

Screen guide: the pump buttons, translated

Layouts differ between ENEOS, apollostation (Idemitsu), Cosmo and independent stations, but the buttons read the same. These are typical screens with the choice most rental drivers need highlighted.

お支払い方法を選んでください · Choose how to pay
現金Cash
クレジットCredit card
プリペイドPrepaid card
会員カードMember / loyalty card
電子マネーE-money
EnglishSwitch language
油種を選んでください · Choose the fuel type
レギュラーRegular (red)
ハイオクPremium (yellow)
軽油Diesel (green)
給油量を選んでください · Choose the amount
満タンFull tank
金額指定Set a yen amount
数量指定Set liters

Illustrations of typical self-service pump screens. Exact wording and layout vary by station.

Card rejected?Some pumps only read Japanese cards or ask for a PIN. Try inserting the chip instead of tapping, pick クレジット again, or pay cash. If it still fails, press the call button (呼出) or move to a full-service station. Using a US credit card at a pump in Japan puts a temporary hold on your card that drops after the final amount posts.

Cheat sheet: words on the pump

JapaneseReadingMeaning
セルフserufuSelf-service
満タンmantanFull tank
静電気除去シートseidenki jokyo shītoStatic discharge pad (touch before fueling)
給油開始 / 給油終了kyūyu kaishi / shūryōStart / finish fueling
ノズルを戻してくださいnozuru o modoshite kudasaiPlease return the nozzle
精算機seisankiChange / settlement machine (cash payments)
レシート / 領収書reshīto / ryōshūshoReceipt
呼出yobidashiCall staff
営業時間eigyō jikanOpening hours
Hand holding a fuel nozzle to fill up a car
The pump clicks off when the tank is full. Squeezing in more only spills.

Returning the rental with a full tank

Do

Fill up within a few km of the return office

Rental offices near airports and stations usually have gas stations nearby. Staff may check the receipt’s time and location.

Avoid

Returning it less than full

The company refuels for you and charges by distance driven or at a high per-liter rate, often much more than the pump price.

Plan

Rural stations close early

In the countryside many stations close around 7–8 pm and some close on Sundays or holidays. Fill up before evening on long drives.

EVs & hybrids

Hybrids still use regular

A Prius or Aqua fills up like any gasoline car, just less often. Electric rentals return charged per the company’s rules.

Staff guiding a car at a Japanese gas station
At full-service stations, staff guide you in and handle everything, including the payment.

Useful phrases at a full-service station

Regyurā mantan de onegai shimasuRegular, full tank, please
Kādo de haraemasu ka?Can I pay by card?
Reshīto o kudasaiA receipt, please
Gomi o sutete mo ii desu ka?May I throw away some trash?

New to driving in Japan? Start with our complete guide to renting a car in Japan.

FAQ

How do you use a self-service gas station in Japan?

Choose a payment method on the touchscreen, pick the fuel type (レギュラー, regular, for most cars), choose 満タン for a full tank, pay, touch the static discharge pad, then fill up. Take the receipt; if you paid cash, scan it at the change machine to get your change.

Which gas should I put in a rental car in Japan?

Almost all rental cars use regular gasoline, called レギュラー, with a red nozzle. Premium (ハイオク) has a yellow nozzle and diesel (軽油) a green one. Check the sticker inside the fuel door to be sure.

Can I use a foreign credit card at Japanese gas stations?

Usually yes, especially Visa and Mastercard, but some self-service pumps reject foreign cards or ask for a PIN. Have cash as a backup or use a full-service station where staff can run the card.

How much is gas in Japan?

In September 2026, regular gasoline averaged about ¥170 per liter nationwide. Filling a compact rental car from near-empty costs roughly ¥5,000–¥7,000.

What does 満タン mean?

満タン (mantan) means a full tank. Tap it on the pump screen, or say “regyurā mantan” at a full-service station to get regular gasoline filled to the top.

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